What should you do when your Stockton home alarm system goes off?
Your home security system safeguards your home – and your family – against the many risks you might face, like burglary, fire, and flooding. Despite the fact that your home might be ready, that doesn’t mean you are. Do you know what to do if your Stockton home alarm system goes off? The sound of an alarm is likely to be startling, bewildering, and might incite panic. Your best option is to stay composed and abide by these straightforward guidelines.
Actions to Take If Your Home Alarm System In Stockton Goes Off
It’s a situation no resident wishes to face, but it’s also the reason why you ordered a home alarm system originally. You’re woken up in the wee hours of the morning with the telltale sounding of an alarm after a security sensor has been tripped. Now what should you do?
- Don’t panic. This is easy to say but harder to do when your home security alarm is blaring, and your heart is racing. But staying calm is the best way to assess what’s going on. Avoid the impulse of trying to deal with the emergency alone instead let your monitoring professionals and first responders perform their job.
- Protect your family. Your priority should be your family members and leading them out of harm’s way. In the case of a burglary, this might involve proceeding to a designated safe zone as far away from access points as possible. There’s a good chance that your alarm may have scared off the invader, but it’s always wiser to be safe than sorry. If there’s fumes or a fire, you need to vacate your residence right away.
- Don’t forget your phone. Nowadays, almost all people carry their phones at all times, but you could neglect to grab it during an emergency. It’s a good thing to have. You’ll have the chance to stay in touch with your monitoring specialists and obtain alerts through your home security app.
Connect With Your Round-the-clock Monitoring Specialists
Whenever your home alarm system in Stockton goes off, your 24-hour monitoring specialists will spring to action. Their first move is to validate your alarm, and that involves reaching out to you. The procedure they abide by depends on the sort of emergency. To illustrate, when a medical emergency is triggered, one attempt will be made to get in touch with you before help is dispatched. If you have a break-in - the most typical type of alarm - a monitoring professional will adhere to these procedures to reach out to you:
- An attempt will be made to contact you through the central command panel. You will generally be requested to provide a passcode.
- If that isn’t successful, a call is made to your principal contact number.
- A secondary number or your first contact person is tried next.
- If you still can’t be reached, nearby police are deployed.
- Your monitoring agents will try to reach you again after emergency personnel are notified.
If you're not in a situation where you can interact with monitoring agents, that’s OK. Assistance will still be deployed even when you're not available to confirm the emergency.
Be prepared for any emergency with a Vivint home alarm system in Stockton
Get prepared for any emergency with a state-of-the-art home alarm system in Stockton from Vivint. Call (209) 379-0036 to start customizing your property’s protection today.